[Service Disruption] Web3 Data API and Webhook Service Outage

Posted: January 27, 2026

Updated: January 27, 2026

✅

Resolved

The service disruption has been fully resolved as of January 27, 2026, 09:02 UTC (18:02 KST).

Incident Summary

A service disruption affected the following services:

• Affected Services
  • Web3 Data API
  • Webhook
• Incident Start Time: January 27, 2026, 08:21 UTC (17:21 KST)
• Resolution Time: January 27, 2026, 09:02 UTC (18:02 KST)
• Root Cause: Network issue caused during infrastructure maintenance

During the incident, API requests may have failed and Webhook event delivery may have been delayed or missed.

All services are now operating normally. We apologize for any inconvenience this incident may have caused.